Pest Share
On-demand Pest Control Services
We are committed to providing our residents with high-value professional services, such as Pest Share.
This innovative pest control program provides an effective, on-demand, and targeted approach to pest control in full replacement of overall less effective, traditional, preventative programs, and is here when you need it for any active pest infestations.
No need to place a maintenance request, or to contact our office to request pest control services. Requesting pest control service is simple, and support is a click away.
*Pest Share reserves the right to limit total services requested by a covered property to (4) service requests within a 12-month period. Each service comes with a 30-day warranty, from the day of completed services.
Pest Share Frequently Asked Questions
For any questions or concerns, contact Pest Share at servicequests@pestshare.com or use the Chat Bug feature on PestShare.com.
What are the benefits of Pest Share?
Residents can easily report visible pests through the Pest Share website, ensuring swift and effective treatment.
What pests can I request service for?
- Bed bugs
- Cockroaches
- Mice*
- Fleas
- Mites
- Weevils
- Ticks
*Mice — Baiting and Trapping
Discounted rates for pest control services for non-covered pests available. For any questions, contact your Property Manager.
How do I request a service for pest control?
Submit all requests at PestShare.com, for visible pest activity in your home.
What do I need to include in my PestShare.com service request?
- Your complete service address (including unit #), a valid phone number, email address. Identify your pests *This is not a preventative service.
- Upload a picture of the pest(s) or any signs of the pest when submitting your service request.
- If a photo is not provided, you may request an exception with a valid reason for the omission of a photo.*Your service request will be reviewed for approval.
- Outdoor Services: Pest Share covers the treatment of interior dwellings and any attached buildings such as garages, porches, or detached outbuildings with floors. There may be extenuating circumstances, taken into consideration case-by-case.
Is there a limit to the number of services included in the Pest Share program?
The Pest Share program provides up to four (4) service requests, with a maximum of three (3) covered pests in a 12-month period; from the first service request. Each service has a 30-day warranty from the completion of the service. To request warranty service, please submit a new request at PestShare.com. All service requests are subject to review and approval by Pest Share.
How will I know that my request was received?
Once you’ve completed your request, Pest Share will provide you with a Request Number. You can use this number to reach out with any questions. Pest Share will communicate via email to confirm the submission of your service request; be sure to check your spam folder throughout the process. The Service Provider may communicate via email or phone to schedule your service.
Why would there be a delay in receiving contact from a Service Provider?
Pest Share, streamlines scheduling by connecting you directly with the service provider.
The expected timeline for contact from the service provider for scheduling is within one business day after the request is received. If there is a delay, refer to the initial email sent by Pest Share. This ensures you have all the necessary details to promptly arrange your service appointment.
How do I contact Pest Share for questions?
Visit PestShare.com and communicate with us using the chat bug or by sending an email to servicerequests@pestshare.com.
What is Pest Share Pay for Pest?
Your “one-stop shop” for pest control, offering savings through our nationwide network of expert providers. Quotes and simple online payment are available for issues with pests outside of your package coverage.
- Uncovered pests: Submit a service request at PestShare.com, and identify the visible pests that are not covered by your package.
- A quote will be provided with an option to proceed to checkout.
- Standard requirements, communication, and timeframe from Pest Share and your Service Provider still apply.
What happens if I receive an invoice from the Service Provider after the service?
You might receive an invoice directly from the service provider, as their software auto-generates and sends it to the designated contact.
If you’ve requested a service and haven’t exceeded your limit of four service requests (covering up to three pests each) within 12 months, please contact us at servicerequests@pestshare.com. We will contact the assigned service provider and handle payment for covered pests and ensure you don’t receive further billing.
You are responsible for the invoice if the service requested involves a pest not covered by your Pest Share package.
If you submitted your request for the uncovered pest with Pay for Pest (prepaid) please contact us at servicequests@pestshare.com. We will contact the assigned service provider and ensure you don’t receive further billing.
What if I’m not home for the scheduled pest control appointment?
When the service provider cannot access the home because an adult (18+) is not present at the time of appointment or the property is otherwise inaccessible, the service call results in a missed trip due to tenant liability. Pest Share may use the available benefit to cover the missed trip charge that would otherwise be charged to a tenant.
Can I submit my service request in Spanish on PestShare.com?
Yes! We’re excited to share that you can now submit your request in Spanish. Simply use the new language toggle button on PestShare.com to switch between English and Spanish at any time.